FAQs

How long does shipping take?

Orders are typically processed within 1 to 2 business days. Standard delivery usually takes 5 to 10 business days, depending on your location.
Once your order has shipped, you’ll receive a confirmation email and a tracking link. Delivery times may vary during peak periods, holidays, or due to customs and local carrier delays.

How does the money back guarantee work?

Simply return your product and we’ll give you a refund for 30 days.

What is the Turbo Portable Washer and how does it work?

The Turbo Portable Washer is a compact, rechargeable washing cup designed for small loads like underwear, socks, baby clothes, handkerchiefs, ties and scarves. Simply add your items, water and a little neutral detergent to the cup, close the lid and press the power button. It runs a 5 or 10-minute cycle to lift away dirt and odours, no big machine required.

Is it powerful enough to actually clean my clothes properly?

Yes! The Turbo Portable Washer is made for small loads and lightly soiled items, giving them a thorough yet gentle clean in just 5 to 10 minutes. It's ideal for freshening up everyday smalls between full laundry days, or as a handy helper alongside your regular wash.

How do I use the Turbo Portable Washer?

Place a small load of garments into the cup, taking care not to overfill it. Add cold or warm water up to the maximum line (never more than 2/3 full), then add a small amount of neutral laundry detergent or fully dissolved washing powder. Close the lid tightly and press the power button once for a 5-minute cycle or twice for a 10-minute cycle. Press it a third time to switch off. Never use boiling water, as it can damage the cup.

What can I wash with it and how do I maintain it?

It's perfect for underwear, socks, baby clothes, handkerchiefs, ties, scarves and lightly stained garments. Avoid washing hard objects like coins or keys, and wash items that bleed colour separately. After each use, empty the water, rinse the cup and lid with clean water, and leave the cup upside down with the lid open to dry. Never rinse or submerge the motor base. Recharge via the included Type-C cable when the 2000mAh battery runs low.

How long does it take to see cleaning results?

Most lightly soiled items come out fresh after a single 5-minute cycle. For heavier dirt, press the power button twice to run the 10-minute cycle. Keep loads small so garments have room to move for the best results.

Is it safe to use and well-made?

Absolutely! The Turbo Portable Washer is built for easy, everyday use at home or on the go. For best performance, use only cold or warm water, neutral detergent, and never fill the cup more than 2/3 full. Keep it out of reach of children, don't use it while charging, and handle it with care to avoid drops. If the device ever feels unusually hot or gives off a smell, stop using it and contact our support team.